Understand the arguments for coaching junior team members. Learn how it works and why junior team members are mature enough to realise the benefits for both themselves and their agency.

A lot of people expect professional coaching to be like sports coaching - someone who will watch and listen, then tell you what to do to get better. But professional coaching is nothing like sports coaching.

About a year ago, I hit a crossroads. After almost 20 years of keeping my head down, working hard and just moving onto the next thing without really questioning it, I finally stopped.